Frequently Asked Questions

Answers to common questions about assistive technology training with Nova’s Training. Don’t see your question here? Contact us — we’re happy to help.

What is assistive technology training?

Assistive technology (AT) training teaches you to use the software and devices that make computers, phones, and the internet accessible. For blind and low-vision users, this includes screen readers like NVDA, JAWS, and VoiceOver, magnification tools like ZoomText and Fusion, speech-to-text, and accessible apps for everyday life. Our training is personalized, one-on-one instruction — not a generic course.

Do you offer remote training, or only in person?

Both. Nova’s Training is based in Charlotte, North Carolina, and we work with clients across the United States through remote sessions. Remote training works remarkably well for screen reader and magnification instruction, because we can hear and follow exactly what your computer is doing in real time.

Who is the instructor?

Training is provided by Nem Novakovic, a certified assistive technology instructor who is blind and uses this technology every day. Nem holds NVDA Certified Expert and JAWS certifications along with CompTIA credentials, and brings over a decade of professional experience. You can read more on our About page.

Which screen reader should I learn — NVDA, JAWS, or VoiceOver?

It depends on your devices, your goals, and your budget. NVDA is free and excellent for Windows. JAWS is widely used in workplaces. VoiceOver is built into every Mac and iPhone. During a free consultation we’ll talk through what you need and recommend the right starting point — and if you already use one, we’ll build on what you know.

I’m losing my vision. Where do I start?

You are not alone, and you don’t have to give up the computer, your job, or your independence. Many of our clients start exactly where you are. Depending on your vision, we may begin with magnification and display adjustments, add speech support, or start screen reader fundamentals. The first step is a free consultation to understand your situation — no pressure, no commitment.

Can vocational rehabilitation or another agency pay for my training?

Often, yes. State vocational rehabilitation agencies and agencies serving the blind frequently fund assistive technology training for employment, education, or independent living goals. If you work with a counselor, we’re glad to coordinate with them. Employers also fund training as a workplace accommodation. Reach out and we’ll help you figure out the funding path.

Do you train children and teens?

Yes. We provide patient, age-appropriate instruction for blind and low-vision students — from first steps with a screen reader to homework workflows, web research, and test-taking technology like the digital SAT. Learn more on our training for kids and teens page.

Can you help me use assistive technology at work?

Absolutely — workplace technology is one of our specialties. We train on Outlook, Microsoft Teams, Word, Excel, Gmail, Zoom, and the rest of the tools modern jobs run on, using your screen reader or magnification setup. See our assistive technology for work page for details.

What do I need for a session?

Just the device you want to learn on — Windows PC, Mac, iPhone, or Android — and an internet connection for remote sessions. If you’re not sure whether your setup will work, ask us before booking and we’ll sort it out together.

How do I get started?

Book a free 15-minute consultation through our contact page. We’ll discuss your goals, your current technology, and put together a training plan that fits. There’s no obligation — the consultation is simply a conversation about what’s possible.